top of page

Refund Policy

A legal disclaimer

​​

SquirreLogic LLC provides home improvement, maintenance, and property care services with the highest attention to safety, quality, and professionalism. All work performed is based on the approved Scope of Work signed by both the client and SquirreLogic LLC prior to project start.

While every effort is made to deliver precise results and prevent damage, clients acknowledge that certain repairs or improvements may reveal hidden conditions or unforeseen issues beyond the original scope. SquirreLogic LLC will notify the client immediately and provide an updated plan or estimate before proceeding.

All services, materials, and methods are selected and performed in accordance with current industry standards and safety regulations. SquirreLogic LLC is fully insured and follows appropriate state and local guidelines.

SquirreLogic LLC shall not be held liable for:

  • Pre-existing damage, concealed defects, or conditions not visible during inspection.

  • Issues arising from improper maintenance, environmental factors, or client modifications after completion.

  • Delays caused by weather, material shortages, or unforeseen circumstances beyond our control.

Refunds, corrections, and warranty claims will be handled in accordance with our Refund & Service Policy.

By hiring SquirreLogic LLC, the client agrees to all terms outlined in the service agreement, scope of work, and policies published on this website.

Service Policy

Privacy & Legal Information

Commitment to Our Clients

SquirreLogic LLC is committed to maintaining the highest level of trust, safety, and professionalism in every service we provide. We understand that our work often takes place inside our clients’ homes and across their personal properties. With that responsibility, we operate with care, respect, and transparency at all times.

Safety & Environmental Standards

We prioritize clean, safe, and environmentally responsible practices. Our core standard is to use organic and non-toxic materials whenever possible—safe for humans, pets, and infants. Each work site is managed with a goal of maintaining 99.99% control over environmental and safety conditions, ensuring a secure, organized, and professional workspace.

Scope of Work & Documentation

Before beginning any project, a written Scope of Work will be prepared, reviewed, and signed by both SquirreLogic LLC and the client. This document will outline the specific details of the job, materials used, methods applied, and expected outcomes.
A signed and dated copy will be provided to the client for recordkeeping.

Our work process is based on documented and up-to-date industry methods and systems. All materials and techniques are thoroughly researched to ensure compliance with the most current safety and quality standards.

Worksite Management & Unforeseen Conditions

While every project is carefully planned, some repairs or improvements may reveal unforeseen or hidden conditions once work begins. SquirreLogic LLC will:

  • Immediately assess any newly discovered issues.

  • Communicate findings to the client before proceeding.

  • Provide a revised plan or additional estimate if further work is necessary.

This process ensures that all work remains within the approved scope and that any deviations are properly documented and approved before continuation.

Liability & Responsibility

SquirreLogic LLC takes every reasonable step to minimize damage to existing structures, materials, or property. Temporary or partial removals are performed with professional care and in accordance with approved methods.
However, due to the nature of certain repair or renovation tasks, SquirreLogic LLC cannot be held responsible for pre-existing conditions, hidden damage, or materials that fail outside the agreed scope of work.

Privacy of Client Information

All client information—including addresses, contact details, property layouts, and personal communications—is kept strictly confidential. SquirreLogic LLC does not share or sell client data to third parties. Any photos or project documentation used for marketing purposes will only be shared with the client’s written consent.

Insurance & Compliance

SquirreLogic LLC is fully insured and operates in compliance with local, state, and federal laws. All services are performed by qualified professionals following industry standards and safety protocols.

Refund & Service Policy

Our Commitment

SquirreLogic LLC stands behind the quality of every service we provide. Each project is completed with care, professionalism, and adherence to the agreed Scope of Work. Our goal is to ensure every client is fully satisfied with the final result.

Deposits & Payments

  • A deposit may be required to secure a scheduled service date or to cover the cost of materials.

  • Deposits are non-refundable once materials have been purchased or work has begun.

  • Remaining balances are due upon completion of the service, as outlined in the signed estimate or invoice.

Refunds & Adjustments

Because our work involves custom, labor-based services, full refunds are not typically issued once work has started.
However, SquirreLogic LLC will review any concerns or disputes on a case-by-case basis and may offer the following remedies:

  • A service correction or re-work at no additional charge if the issue results from workmanship within the original scope.

  • A partial refund or credit if the issue cannot reasonably be corrected and is clearly due to an error on our part.

All requests for adjustments or refunds must be submitted in writing within 7 business days of project completion.

Cancellations

  • Cancellations made 48 hours or more before the scheduled service will not incur a fee.

  • Cancellations made within 48 hours may result in a $50 cancellation fee or forfeiture of the deposit to cover scheduling and administrative costs.

Work Quality Guarantee

SquirreLogic LLC guarantees all labor and workmanship for 30 days from completion unless otherwise stated in the contract.
If an issue arises within that period, we will promptly inspect and correct it, provided it falls within the original scope of work.

Exclusions

Refunds or re-work will not be issued for:

  • Damage or wear caused after completion.

  • Unforeseen issues discovered during the job that were not visible or known prior to work.

  • Work that was altered, modified, or repaired by another contractor after completion.

bottom of page