Terms & Conditions

Terms & Conditions - the basics

Last updated: October 2025

Welcome to SquirreLogic LLC (“we,” “our,” “us”). By requesting or receiving any service from SquirreLogic LLC, you (“Client,” “you,” or “your”) agree to the following Terms and Conditions. These terms protect both you and our company by defining expectations, responsibilities, and the standards we operate by.

1. Scope of Services

SquirreLogic LLC provides home repair, property maintenance, cleaning, landscaping, and related services as listed on our website and promotional materials.
Each project will include a written Scope of Work describing the tasks, materials, estimated cost, and expected completion time. The Scope of Work must be reviewed and signed by both parties before work begins.

2. Estimates and Approvals

All estimates are valid for 30 days from the issue date unless otherwise stated. Estimates are based on visible conditions and client information at the time of inspection.
Hidden conditions or additional repairs discovered after work begins will be communicated immediately, and a revised estimate or change order will be issued for approval before additional work proceeds.

3. Deposits and Payments

A deposit may be required to secure scheduling and cover material costs. Deposits become non-refundable once materials are purchased or labor has started.
Final payment is due upon completion of the project unless otherwise specified in writing. Late payments may incur a 5 % service charge per month on outstanding balances.

4. Cancellations

• Cancellations made 48 hours or more before the scheduled start date will not incur a fee.

• Cancellations made within 48 hours may result in a $50 fee or forfeiture of deposit to cover preparation and scheduling costs.
  If weather, safety concerns, or unforeseen issues require rescheduling, SquirreLogic LLC will coordinate a new date promptly at no penalty to the client.

5. Refunds and Adjustments

Because our work is labor-based and often customized, full refunds are generally not available once work has begun.
If the client identifies an issue within 7 business days of project completion, SquirreLogic LLC will review the concern and, if warranted, provide:

• a correction or re-work within the original scope, or

• a partial refund or service credit, if correction is not feasible.

See our Refund & Service Policy for full details.

6. Worksite Access and Safety

The client agrees to provide safe, clear, and reasonable access to the property during scheduled work hours.
SquirreLogic LLC maintains rigorous safety standards—aiming for 99.99 % controlled work-site environments—and complies with all OSHA-equivalent safety protocols.
Children, pets, and occupants should be kept clear of active work zones for safety reasons.

7. Materials and Environmental Responsibility

SquirreLogic LLC prioritizes the use of clean, organic, and non-toxic materials whenever possible. All products are selected with consideration for human, pet, and infant safety, as well as environmental impact.
If a specific material substitution is required, we will inform the client prior to use.

8. Liability and Limitations

SquirreLogic LLC is fully insured and exercises professional care on every project.
However, we are not responsible for:

• Pre-existing or hidden damage not visible at the time of inspection.

• Damage caused by structural failures, defective materials, or prior workmanship.

• Environmental factors, natural disasters, or client-caused conditions.

• Client modifications or repairs made after our work is completed.

Our liability shall never exceed the total amount paid for the service rendered.

9. Warranty

We guarantee all workmanship for 30 days from completion unless stated otherwise in the Scope of Work.
If an issue arises within this period that results directly from our workmanship, we will inspect and correct it at no cost.
This warranty does not cover normal wear, misuse, neglect, or unrelated issues.

10. Privacy and Confidentiality

All client information—addresses, contact details, property photos, and communications—is kept strictly confidential.
We do not share, sell, or distribute personal data to third parties.
Photos of work sites may be used for marketing only with the client’s written consent.

11. Changes to Terms

SquirreLogic LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will always be posted on SquirreLogic.net.
Continued use of our services after updates constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois. Any disputes shall be resolved in the courts of Stephenson County, IL, unless otherwise agreed in writing.

Contact Information

For questions about these Terms and Conditions, please contact:
SquirreLogic LLC
Email: wes.rutkowski@squirrelogic.net
Phone: (224) 334-4208
Website: www.SquirreLogic.net